YNA* is proud to share that we have achieved Best Practice recognition from the Australian Community Industry Alliance (ACIA) under the Australian Community Industry Standard (ACIS).
This recognition reflects our commitment to delivering high‑quality, safe and reliable community services, and to continually improving the care and support we provide to our clients, partners and communities.
Specifically, our engagement of clients in the development of policies, communications and service initiatives was deemed industry best practice by the ACIA auditors. Our Consumer Advisory Committee is made up of community clients in the aged care and disability sectors, and their advice and guidance has been invaluable to shaping our service delivery and operations practices. We are very grateful for their contribution and thank them for their time and expertise.
We are pleased to be authorised to use the ACIA Best Practice Logo during our current certification period that signifies our commitment to transparency, accountability and service excellence.
For our community clients and corporate health care customers, this recognition offers added confidence that YNA meets nationally recognised quality standards and is dedicated to delivering care that is safe, reliable and of the highest quality.
At YNA, quality care isn’t just a requirement, it’s something we’re proud to deliver every single day.
* YNA NSW and YNA SA ACIA accredited
