Allocations Consultant

Job Description

Allocations Consultant / Bookings Coordinator – Brisbane Office

Are you a detail-oriented, proactive professional with excellent communication skills? YNA is seeking a Casual Allocations Consultant / Bookings Coordinator to manage rostering, support clients, and coordinate staff across SEQ and NT regions from our Stafford office. This is a permanent part-time role, with an expectation of availability for a minimum of four shifts per week.

About Us:

YNA Brisbane provides nursing, midwifery and support service staff to hospitals, health & aged care facilities throughout South-East Queensland and the Northern Territory.

About the Role:
This client-facing role is the first point of contact for staff and clients. You’ll play a key part in ensuring smooth day-to-day operations by:

• Booking staff into shifts at various facilities (daily, pre-bookings, and contracts).
• Monitoring and updating staff profiles with shift preferences and availability.
• Processing client bookings and managing multiple inboxes.
• Assisting Team Leaders with after-hours coordination tasks.
• Maintaining accurate records and data in the YNA system.

Shifts:

• Flexible roster options: 4am–12pm, 12pm–8pm, and 8pm–4am.
• Occasional overnight, weekend, and holiday shifts, with availability over Christmas required.

What We’re Looking For:

• A “can-do” attitude and professional approach.
• Strong written and verbal communication skills.
• High attention to detail, organisational skills, and ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Experience in healthcare, customer service, or office administration (preferred but not essential).

Why Join YNA?

• Flexible rosters released 30 days in advance.
• Free uniform and onsite parking.
• Work with a supportive team in a vibrant, Australian-owned company.
• Career progression opportunities in a national organisation.
• A welcoming office environment (with a very cute office dog!).

How to Apply:
Send your resume and cover letter addressing the above criteria and your availability to recruitment.qld@yna.com.au, or call 07 3222 4850 for more information.

Start a rewarding career where no two days are the same – join YNA today!

YNA is committed to an inclusive workforce & encourages applications from people of culturally diverse backgrounds, including those who identify as part of the Australian Aboriginal and/or Torres Strait Islander Community.